Behavioural job interview Questions


Interview Questions

A behavioural interview is an interview where a company uses your previous work experiences, thought processes and skill utilisation to determine whether you are likely to be a good hire in the future, as well as to work out if you’re previous behaviours and abilities will benefit your new company. The end result of the interview should give your prospective employer a well-rounded look at your skills, abilities and information to form a personality profile.

You’ll be able to spot a behavioural question if your interviewer says something along the lines of, ‘Explain to me a time when…’ These questions are normally asking about a ‘time’ or an ‘example’ of something.

Ways that you should try to answer your behavioural questions are with precision and a lot of highly relevant information. This means answering questions with evidence

The best ways for you to answer questions in a behavioural interview are with evidence of how you have previously dealt with issues in the workplace. This is a time to show your interviewer that you are able to briefly outline an issue you, our your company, has had – and how you have implemented your skills and strengths to rectify the issues. This will also include how you know your actions worked, and how you overcame the issue.

It’s a good idea to have a look at some example behavioural interview questions beforehand, so you have a rough idea of your answers before you go into your interview. This will Mae sure you don’t get caught off guard and confused by a question.

How to answer behavioural questions

To make answering your behavioural interview questions a little easier, you can follow the STAR technique. It outlines the best way to structure your response to questions that are based on a situation. Take a look at the steps below:

Situation

Outline the situation that prompted you to develop a way to solve it.

Task

Recount the task you had been required to complete or the problem you needed to solve.

Action

Briefly go over the action you took in order to solve or remove the issue.

Results

Finally, explain to your interviewer the results of your action. Did it solve the issue indefinitely? Did it mean a higher profit for your company? Did it change the way your company did things? Do your best to focus on all the positive that came from your action.

General tips and things to remember

Remember that it’s always fine to take a mini breather and have a think for a few moments before you fully delve into answering a question. You’re not a robot, and your interviewer will understand that you need time to develop your answer in your mind. So, feel free to take a breath and just go through the steps above to answer the question.

Before your interview, take a look online at some example questions, or if your interview gave you the questions they will ask, take a look over those. This will give you some extra time to get an idea of what questions will be asked and give you a chance to develop your own way of answering them that you are most conformable with.

The STAR technique is there to help. This means no matter what the question is, if you follow the steps set out by STAR, you’ll be able to adeptly answer the questions required of you and in a more comfortable and professional way. Using STAR will also mean you’re less likely to go off topic or on a tangent by accident.

Keep the negative issues in your Situation section of STAR. Don’t dwell on a negative issue at work, why it happened, and whose fault it was. This is your time to show how you found the issue and fixed it and left your company in a better place after the fact.

Sample Question and Answers

How do you handle stressful business situations?

I had worked in a project previously that had been given a 20-day deadline, and the workload was fairly heavy and intense, and I was told that the deadline had been moved down to just 12 days. So my first reaction was to reorganise everything myself and my colleagues were doing to ensure the deadline was met. That meant reverse planning the project from completion to starting to make sure I knew what needed to be done and by when. The project ended up being completed in 9 days.

Tell me how you handle making mistakes.

I once had written down a number of fees incorrectly and had sent the wrong invoices to clients. I noticed when I went over all my work for the day and immediately contacted my supervisor as well as all the clients who had received the incorrect information and offered an apology for any confusion. My supervisor appreciated the immediate notice and it gave him time to rectify the issue and offer discounts to clients.

Some example questions

Below we’ve listed a few sample questions you might be asked that relate to your personality and behaviour in your job interview.

What is a goal you achieved and how did you achieve it?

How do you handle not achieving goals?

How do you handle stressful business situations?

Describe how you work under pressure.

Tell me how you deal with risky decisions.

How do you deal with company policies you don’t agree with?

Tell me how you handle making mistakes.


Author:

Bio: Emily is a senior content writer with CourseGuru.com.au. She is a recent University graduate and enjoys writing about educational and career orientated topics.