Course Name: Certificate III in Business
Level: Certificate III
Delivery Method: Online
The Certificate III in Business reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. Participants may learn to provide technical advice and support to a team as well, upon completion of the course.
The Certificate III in Business is delivered by expert trainers in one of three delivery methods: online, classroom, or blended.
The online training program is our most popular delivery method and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the Lynda.com video training library) and blogs. The course is conducted over a 8 month period with one unit of competency expected to be completed each month.
Classroom and Blended delivery formats are also available, but subject to minimum numbers. Please contact our Education managers to find out more about our face-to-face options.
All students will be provided with Smallprint Learner guides (online and/or hardcopy) for each unit of competency.
The following Units of Competency as identified in the National Business Services must be successfully completed to attain the Certificate III in Business.
BSBWHS302 - Apply knowledge of WHS legislation in the workplace
BSBPRO301 - Recommend products and services
BSBCMM301 - Process customer complaints
BSBCUS301 - Deliver and monitor a service to customers
BSBFLM303 - Contribute to effective workplace relationships
BSBITU303 - Design and produce text documents
BSBDIV301 - Work effectively with diversity
BSBWOR301 - Organise personal work priorities and development
BSBFLM312 - Contribute to team effectiveness
BSBITU203 - Communicate electronically
BSBWRT301 - Write simple documents
BSBINN301 - Promote innovation in a team environment
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
For those wishing to continue their study, the preferred pathway from this qualification is the BSB40215 Certificate IV in Business or a range of other Certificate IV qualifications.