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Certificate IV in Small Business Management

Course Name: Certificate IV in Small Business Management

Provider: Upskilled

Level: Certificate IV

Delivery Method: Online

Course Overview

The Certificate IV in Small Business Management delivers the required training and education around the knowledge and practical skill sets required of small business owners and managers. What's more, the key competencies the course covers are pertinent to any industry sector - sales, trade, manufacturing, services, retail, administration and more.

The Certificate IV in Small Business Management is the ideal qualification for those intending to found and/or manage a small business. The course covers the required knowledge and competencies required for day-to-day operation of small businesses in a management capacity. 

The online training program is our most popular delivery method and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the Lynda.com video training library) and blogs.  The course is conducted over a 12 month period with one unit of competency expected to be completed each month.

Classroom and Blended delivery formats are also available, but subject to minimum numbers.


All students will be provided with Smallprint Learner guides (online and/or hardcopy) for each unit of competency.

  • Access to fully customised online learning platform, MyUpskilled
  • Access to the Student Support Services (Help desk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
  • Regular contact with their trainer via email, telephone and/or LMS communication tools
  • Trainer/Student Messaging System
  • Unlimited access to world leading video training provider Lynda.com
  • Access to Upskilled's Student Rewards Program


There are no formal prerequisites for this qualification.

This qualification is suited to participants who possess a sufficient grasp of the English language, adequate levels of intelligence, and appropriate attitude and motivation to enable them to undertake the demands of a Diploma level qualification.

  • English language proficiency (Year 12 English or equivalent); OR
  • Obtain a Certificate III before enrolling in a Certificate IV level qualification, OR
  • Demonstrate appropriate academic standing or workplace experience for the chosen qualification

Unit Outline


The following Units of Competency as identified in the National Business Services Training Package must be successfully completed to attain the Certificate IV in Small Business Management.

BSBSMB404 - Undertake small business planning


BSBSMB406 - Manage small business finances

BSBSMB413 - Design a digital action plan for small business

BSBSMB415 - Refine and strengthen a small business

BSBSMB403 - Market the small business

BSBSMB405 - Monitor and manage small business operations

BSBSMB407 - Manage a small team

BSBSMB412 - Introduce cloud computing into business operations

BSBSUS401 - Implement and monitor environmentally sustainable work practices

BSBWHS401 - Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Career Outcomes

Successful graduates of this qualification are fully equipped to pursue a career in small business management or even embark on entrepreneurial endevours. 

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